You need to activate the social networks you want available on your platform. If a social network hasn't been activated, it can't be added to posts, and users won't be able to share to that network.
Find a list of supported networks in Supported social networks.
Activate a social network
You need to be a Company Admin to activate social networks.
- Go to Administration > Settings > Employee Advocacy.
- Scroll down to Social Networks.
- Select the networks you'd like to activate by checking the boxes next to their names. You can activate multiple networks.
- Additionally, you can determine sharing signatures and points for selected networks. Learn more in Employee Advocacy settings.
- Select Save in the lower right corner to save your settings.
- After saving, refresh your browser window for the changes to apply.
Once you've activated your social networks, you can add them to posts by creating or editing a post.
New social networks you activate won't automatically be added to previously published posts. You'll need to edit those posts to make the network available for sharing.
You can organize your social networks to control the display order on posts and during post creation on web and mobile. They are arranged from top to bottom, with the top one appearing first. This lets you position your most popular networks first.
Deactivate a social network
You can deactivate networks if needed. Deactivating a network immediately removes it from any posts where it was previously added. Any scheduled shares set up by users will fail when they are supposed to go out, as the network has been deactivated.
If you reactivate a network you previously used, it will automatically be re-added to all posts where it was previously available.