Problem

To add users to a group via SCIM, you need to map them to a group using the country attribute. The field you use for this mapping on your Identity Provider (IdP) must contain a value that exactly matches an existing group on your platform. The group's name must be an exact match, including case sensitivity before any user can be assigned to it.

If the group does not exist or the name does not match during a sync, you will encounter error "Group does not exist" error.

Solution

To resolve this, you can:

• Create new groups on your platform that correspond to the names in the fields mapped from your IdP, and then let the SCIM sync again.
• Edit the existing groups on Haiilo to match the values.
• Change the IdP field value to match the group name on Haiilo.