Haiilo Advocacy's newsletter builder makes it easy to create engaging email newsletters. With our tool, you can design visually appealing newsletters tailored to your users or external recipients. You can incorporate external content or use content from your platform seamlessly.
By default, only Company Admins can create email newsletters. If you would like your Group Admins to be able to create emails, please reach out to your Customer Success Manager from Haiilo for assistance.
Email sender information
The email address from which email newsletters are sent is always no-reply@haiilo.com; it cannot be changed. However, you can define the email subject and email sender name individually for all your newsletters.
To guarantee that your users successfully receive your newsletters, we recommend asking your IT department to allowlist the IP address that Haiilo uses: 159.183.104.234.
When a significant number of emails are dispatched simultaneously, it's not uncommon for some of them to experience deferral. This means that instead of all recipients receiving their messages at the same time, some may find their emails arriving later than others.
Understand the Emails section
You can create email newsletters and organize them into folders, as well as view your past newsletters in the Emails section of your platform. This section includes a list of your folders, along with any emails that are not placed in a folder. Your emails include drafts, sent emails, and scheduled emails. For each email, you will be able to view:
- The internal name of your email.
- The status: draft or the date and time the email was or will be sent.
- The number of recipients.
- The percentage of opens and clicks.
By selecting on an email row, you can:
- Edit an unsent email or use a sent email as a template for a new email. Using the email as a template opens a new email with pre-filled content, audience, and email details from the template email.
- Move the email into a folder.
- View email details, such as a list of recipients, a preview of the content, and analytics.
- Delete the email. Deleting an already sent email won't recall it.
Use the newsletter editor
You can create an email by selecting New Email to access the newsletter editor. Learn more in these articles: