You can read general information about importing content to the platform in the Importing content to Haiilo overview article.

Import content from Facebook

To connect a Facebook page to Haiilo, you must connect your Facebook account to Haiilo in the settings and keep the connection active for Facebook content import to function properly.

1. Go to Settings > Importing Content
2. Under the Facebook heading, select Add new source.
3. Log in to Facebook with your credentials. If you haven't already, you'll be prompted to accept Facebook terms for third-party apps. Learn more in this article: Data & security information
4. Enter the feed URL you want to connect into the corresponding field. Use a "clean" URL when connecting a feed, not one with extra characters at the end.
5. In Post to, select the channel(s) that you want the content be published to
6. Check Publish automatically if you want the content to be automatically published on your platform's post feed. If you want it to be Proposed first so that an admin has to approve it, leave the box unchecked.
7. Select Save to connect your feed

After connecting, new content is fetched after about 30 minutes. An imported post automatically gets the image, title, and post body from the links in the Facebook page's content. The post's other aspects, such as sharing messages, must be configured on the Haiilo platform.

Haiilo will solely import the links embedded in your social media posts, not the posts themselves. This implies that if you have created a post on Facebook that does not include a link, such as a video or image post, it will not be fetched. Similarly, Haiilo does not fetch the Facebook post itself but fetches the content from the information in the link used to create the post on Facebook. Therefore, the content might look different on Haiilo than on your Facebook page.

Haiilo only imports posts with a unique link, meaning a link that hasn't been used before. Duplicate links are skipped. If you use the same shortened links in many Facebook posts, Haiilo will only fetch the first post, as the others will be treated as duplicates. All links in your Facebook posts have to be unique.

Import content from X

To connect an X feed to Haiilo, follow the below steps.

1. Go to Settings > Importing Content
2. Under the X heading, select Add new source.
3. Log in to X with your credentials. If you haven't already, you'll be prompted to accept X terms for third-party apps. Learn more in this article: Data & security information
4. Enter the feed URL you want to connect into the corresponding field. Use a "clean" URL when connecting a feed, not one with extra characters at the end.
5. In Post to, select the channel(s) that you want the content be published to
6. Check Publish automatically if you want the content to be automatically published on your platform's post feed. If you want it to be Proposed first so that an admin has to approve it, leave the box unchecked.
7. Select Save to connect your feed

After connecting, new content is fetched after about 30 minutes. An imported post automatically gets the image, title, and post body from the links in the X feed's content. The post's other aspects, such as sharing messages, must be configured on the Haiilo platform.

Haiilo will solely import the links embedded in your social media posts, not the posts themselves. This implies that if you have created a post on X that does not include a link, such as a video or image post, it will not be fetched. Similarly, Haiilo does not fetch the X post itself but fetches the content from the information in the link used to create the post on X. Therefore, the content might look different on Haiilo than on your X feed.

Haiilo only imports posts with a unique link, meaning a link that hasn't been used before. Duplicate links are skipped. If you use the same shortened links in many X posts, Haiilo will only fetch the first post, as the others will be treated as duplicates. All links in your X posts have to be unique.