Groups are used to manage and coordinate users, content, and settings. Each user belongs to a group and is governed by its settings. A user can belong to only one group. After a group has been created, it cannot be deleted or archived.

You can allocate Essential and Default channels to a group to ensure its members automatically receive the content that's most relevant to them. Additionally, you can customize settings for each group, including content import, email digest configurations, and intergroup accessibility, tailoring your approach to meet each group's specific needs.

Create a group

1. Go to Administration > Groups
2. Select Create group
3. Enter a name for your group. The name needs to be unique; no other group can have the same name
4. Enter a seat/user limit for the group. When the limit for the group is reached, you cannot add new users to the group until the seat limit is increased or users are removed from the group.
   • You can find the number of available seats you have to assign in the lower right corner under X seats available. This number is based on your total seat count in your contract minus the seats you have already assigned to other groups. To free up seats for a new group, you may have to decrease the seat limit in other groups.
   • You cannot allocate more seats to your groups than your total seat number allows. View your total seat allocation for your platform in Administration > Settings > General.
5. Select Create

Your group has been created and is now available in the list. Groups are ordered alphabetically. For information on adding users to groups, refer to Adding users to groups.

You can edit an existing group's name and seat limit by selecting > Edit.

How users see groups

Users will see groups in relation to channels in the channel list and on the feed. From the channel list, users can see directly which group each channel belongs to and can subscribe to channels from other groups than they are in themselves.