Company and Group Admins have the ability to create surveys or polls to gather feedback and opinions directly from users. Each survey post includes a default image that cannot be modified.
Furthermore, once participants have submitted their responses, they cannot make any changes. This means they are unable to view or edit the survey or their answers after submission.
All surveys are public, which means that responses cannot be anonymous and can always be linked to a user. The admin who created the survey has the ability to download a report containing the user's name, email, group, and team, as well as their responses. This report can only be downloaded by the survey creator and is not available to other admins, ensuring a level of control and privacy over the collected data.
Step 1: Set a title and description
- Select Survey in the Create a post box at the top of the feed
- Enter a title for your survey
- Write a description to inform users about the survey's purpose and content
- Select Next
Step 2: Add questions
- Add a question to your survey. You can choose between four types of questions:
- Single-choice: Users choose only one answer from a list of options
- Multi-choice: Users choose multiple answers from a list of options
- Short text: Users write a short answer to the question. Short answers are not character-limited, but the text box is small.
- Long text: Users write a long answer to the question. Long answers are not character-limited and the text box is large.
- Enter the question you're asking users on top of the question box
- For a multi/single-choice question, include options for users to choose from. By default, a question will have three options that you can customize. You can add options by selecting the + sign under a question or include an Other option where users can provide a free response. For a multi-choice question, you can also add the options None or Select All.
- Select Next
Above each question, you can delete it, reorder it, or make it mandatory. By default, questions are optional. A mandatory question can be identified by an asterisk next to the title.
Step 3: Configure
- Select the channels where you want your post to appear. You must add at least one channel, but you can add multiple channels.
- Set the post's language. The language is automatically set based on the content of the post, but we recommend verifying that the language is correct.
- Add a campaign for your post.
- Optionally, enable additional options, such as featured posts or notify users immediately.
- Select Next
Surveys are intended for internal reading only, so the audience is automatically selected and cannot be changed. Additionally, read confirmation is not available for surveys.
Step 4: Confirm
- Optionally, write comments or an explanation for your survey. These comments will be displayed above the survey when it's published.
- If you want to delay the survey's publication, select Schedule survey and define a date and time for it to be published. Scheduled posts show on the Scheduled feed until they are published.
- Once you are happy with your post, select Done to submit the post. Unless you scheduled it, your post will be published immediately.